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Our Money-Back Guarantee
We’re genuinely proud of every piece we stock, and we’d love for you to feel the same when your parcel arrives.
But if something isn’t quite right, that’s completely fine. You’ve got 30 days to return it for a full refund.
Frequently Asked Questions (FAQ)
We’re always happy to help. You can reach us at info@nylarowesydney.com with any questions about your order, sizing or our collection.
We’ll do our best to get back to you as soon as possible.
Of course. If something isn’t quite right, you can return your order within 30 days for a refund.
We simply ask that items are unworn, in their original condition and returned with their original packaging. If you need help with a return, just get in touch with us and we’ll guide you through the process.
Some of our styles may be restocked, but we can’t always guarantee they’ll return once they’ve sold out.
If you have your eye on something, we recommend ordering while your preferred size or colour is still available.
Absolutely. Once we’ve dispatched your order, we’ll send you a confirmation email with your tracking details so you can follow your parcel along the way.
You can use the tracking link in your email to check the latest delivery updates at any time.